Veterinary Service with Courtesy & Respect!
As a new client of our veterinary clinic in Charlottetown, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.
When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
Once situated in an exam room, you will be meeting with one of our veterinarians. The veterinarian will be there to take a history, examine your pet, answer your questions and plan further diagnostics or treatment as necessary. We try to keep your pet with you as much as possible during this process, but occasionally some diagnostic treatments are better performed in the treatment area with the extra hands of our skilled veterinary technicians. When everything is done and your visit with the veterinarian is complete, one of our client care specialists will meet with you to handle billing and schedule any needed follow up services.
We are excited to meet you and your human and animal family members!